Terms & Conditions

Terms of Sale

By purchasing an animal from Reptiles by Rekowski the buyer agrees to the following:

Payments Accepted:

We accept Paypal, personal checks, and POSTAL money orders (no money orders from financial institutions due to the lengthy wait time for clearing).

Hold Policy:

Seller will hold animals for a maximum of 14 days with a 25% NONREFUNDABLE deposit. If need be, animals can be held for a maximum of 30 days with payment in full. If an order is cancelled after full payment is received, buyer is subject to a 25% cancellation fee.

Guarantee:

All animals are guaranteed healthy at time of shipment. Buyer MUST be present and sign for said animal(s) on the FIRST delivery attempt for a live arrival guarantee to be valid. It is the buyer's responsibility to notify seller within 3 hours of arrival if an animal arrives deceased. Buyer must provide seller with digital photos of deceased animal within 24 hours of arrival for this guarantee to be valid. Seller will then replace the deceased animal with a like animal, when available; otherwise, a refund will be offered. All animals have a 72 hour health guarantee, as long as the proper quarantine is maintained and the housing/environmental care issues are followed as recommended by seller at time of purchase. If an animal is deemed unhealthy by a licensed veterinarian within 72 hours of arrival, seller will replace the unhealthy animal with a like animal when available, after buyer returns the unhealthy animal to the seller at seller's expense; otherwise, a refund will be offered.

Conditions:

Seller reserves the right to refuse to sell any animal, to anyone, for any reason, as necessary to protect the well-being of the animals. Gender of animals is NOT guaranteed until after the animals are 4 months old. Exchanges are made purely at the discretion of the seller on a case by case basis.

Shipping:

Shipping is via UPS or FedEx next day to arrive by 10:30 a.m. These costs are generally $45-$55 and are the sole responsibility of the buyer. Shipping costs are NONREFUNDABLE.

Thanks in Advance,

- Mike Rekowski